[Events] getting people to fill out exit surveys
Greg Wilson
gvwilson at software-carpentry.org
Thu Feb 13 00:38:24 UTC 2014
Hi all,
Julia's right: we _always_ do a "what went right/what went wrong" as the
last thing in the workshop. If nothing else, it gives participants a
chance to reflect on what they've learned, and instructors a chance to
get feedback while their work is fresh in their own minds. We're
working hard to get people to fill in a post-survey that goes into more
detail, but the response rates are presently hovering around 10% ---
which I'm told is pretty good, but it's still disappointing.
Cheers,
Greg
On 2014-02-12 4:53 PM, Julia Evans wrote:
> Everyone at a Software Carpentry workshop has a red and a blue sticky
> note to signal if they're having problems, and Greg has each person
> write a good thing / a bad thing on the blue / red sticky notes at the
> end. Or something they learned, and something that could have been better.
>
> When I helped out at a SWC workshop with Greg he also went around the
> room at the end and called on each person to say a good thing and a
> bad thing.
>
> The sticky note approach is great because you don't have to go do a
> separate survey afterwards -- it's integrated into the workshop and
> everyone does it.
>
> (correct me if I'm wrong, Greg)
>
> Julia
>
>
> On Wed, Feb 12, 2014 at 10:22 PM, Shauna Gordon-McKeon
> <shaunagm at gmail.com <mailto:shaunagm at gmail.com>> wrote:
>
> Good thought, Sheila. I'm CCing Greg Wilson into the
> conversation, as he'll probably have a better answer to your
> question than I will. (I volunteered at a Software Carpentry
> event a while ago but I've mostly forgotten what methods they
> use.) Greg - we are discussing exit surveys/other feedback
> mechanisms and how to convince attendees to use them. How does
> Software Carpentry manage this?
>
> (One thing I want to try is spending about five minutes at the
> start of the event talking about the importance of giving feedback
> to FOSS projects generally. If anyone's interested in helping me
> craft a quick and hopefully amusing presentation/activity on the
> topic, let me know - I'm brainstorming over here:
> https://etherpad.mozilla.org/feedback-feedback)
>
>
>
> On Wed, Feb 12, 2014 at 4:02 PM, sheila miguez <shekay at pobox.com
> <mailto:shekay at pobox.com>> wrote:
>
> What is the participation % for software-carpentry bootcamps?
> I follow their blog and they post recaps after events with
> examples of good things and bad things from the comments. I
> wonder what method they use?
>
>
> On Wed, Feb 12, 2014 at 2:58 PM, Tim McNamara
> <paperless at timmcnamara.co.nz
> <mailto:paperless at timmcnamara.co.nz>> wrote:
>
> Something that can work well is an Etherpad/Google Doc/etc
> with an easy-to-type-in URL. Post the URL at the start of
> the day and invite people to add their thoughts as they're
> going along.
>
>
>
>
> On 13 February 2014 09:53, Carl Karsten
> <carl at nextdayvideo.com <mailto:carl at nextdayvideo.com>> wrote:
>
> I attended a conference where you did not get your
> shirt until you had filled out the survey. I was busy,
> so I jammed thought the questions as fast as I could
> thinking "I wish I had a little more time to give
> better answers"
>
> how about:
> When someone signs up for an event that agree to give
> feedback with the threat that they will be sent an
> email every day reminding them until they do.
>
> and if you really want to squeeze, email everyone the
> list of people who are still outstanding "if you know
> these people, please encourage them to fill out the
> survey."
>
> I didn't say it was a good idea.
>
>
>
>
> On Wed, Feb 12, 2014 at 2:04 PM, Shauna Gordon-McKeon
> <shaunagm at gmail.com <mailto:shaunagm at gmail.com>> wrote:
>
> We've historically had a really hard time getting
> people to fill out exit surveys. This is a
> problem, as it's one of only a few ways we have of
> finding out how events go and how to improve them.
>
> What do folks recommend? Should we try to get
> folks to fill out surveys at the event, rather
> than afterwards? (Maybe we could frame it as an
> open source contribution?) Should we build in
> time for exit surveys during the event? Offer
> prizes/rewards/stickers/thank yous for filling it
> out? Is there language we could use to express
> how very much we would like people to complete it?
>
>
>
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> --
> sheila
>
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--
Greg Wilson
Software Carpentry http://www.software-carpentry.org/
Mozilla Science Lab http://mozillascience.org/
@swcarpentry | @swcannounces | @mozillascience
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