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[Events] getting people to fill out exit surveys

Shauna Gordon-McKeon shaunagm at gmail.com
Wed Feb 12 21:22:12 UTC 2014


Good thought, Sheila.  I'm CCing Greg Wilson into the conversation, as
he'll probably have a better answer to your question than I will.  (I
volunteered at a Software Carpentry event a while ago but I've mostly
forgotten what methods they use.)  Greg - we are discussing exit
surveys/other feedback mechanisms and how to convince attendees to use
them.  How does Software Carpentry manage this?

(One thing I want to try is spending about five minutes at the start of the
event talking about the importance of giving feedback to FOSS projects
generally.  If anyone's interested in helping me craft a quick and
hopefully amusing presentation/activity on the topic, let me know - I'm
brainstorming over here: https://etherpad.mozilla.org/feedback-feedback)


On Wed, Feb 12, 2014 at 4:02 PM, sheila miguez <shekay at pobox.com> wrote:

> What is the participation % for software-carpentry bootcamps? I follow
> their blog and they post recaps after events with examples of good things
> and bad things from the comments. I wonder what method they use?
>
>
> On Wed, Feb 12, 2014 at 2:58 PM, Tim McNamara <paperless at timmcnamara.co.nz
> > wrote:
>
>> Something that can work well is an Etherpad/Google Doc/etc with an
>> easy-to-type-in URL. Post the URL at the start of the day and invite people
>> to add their thoughts as they're going along.
>>
>>
>>
>>
>> On 13 February 2014 09:53, Carl Karsten <carl at nextdayvideo.com> wrote:
>>
>>> I attended a conference where you did not get your shirt until you had
>>> filled out the survey.  I was busy, so I jammed thought the questions as
>>> fast as I could thinking "I wish I had a little more time to give better
>>> answers"
>>>
>>> how about:
>>> When someone signs up for an event that agree to give feedback with the
>>> threat that they will be sent an email every day reminding them until they
>>> do.
>>>
>>> and if you really want to squeeze, email everyone the list of people who
>>> are still outstanding "if you know these people, please encourage them to
>>> fill out the survey."
>>>
>>> I didn't say it was a good idea.
>>>
>>>
>>>
>>>
>>> On Wed, Feb 12, 2014 at 2:04 PM, Shauna Gordon-McKeon <
>>> shaunagm at gmail.com> wrote:
>>>
>>>> We've historically had a really hard time getting people to fill out
>>>> exit surveys.  This is a problem, as it's one of only a few ways we have of
>>>> finding out how events go and how to improve them.
>>>>
>>>> What do folks recommend?  Should we try to get folks to fill out
>>>> surveys at the event, rather than afterwards?  (Maybe we could frame it as
>>>> an open source contribution?)  Should we build in time for exit surveys
>>>> during the event?  Offer prizes/rewards/stickers/thank yous for filling it
>>>> out?  Is there language we could use to express how very much we would like
>>>> people to complete it?
>>>>
>>>>
>>>>
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>>>>
>>>>
>>>
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>>>
>>
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>
>
> --
> sheila
>
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