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[Events] how to approach disengaged attendees

Shauna Gordon-McKeon shaunagm at gmail.com
Thu Jan 23 23:39:09 UTC 2014


We've talked about using the Software Carpentry post-it notes before.  I'm
worried it might seem a little over the top for our events, which are
typically smaller and less intensive.  They also require organizers to
constantly remind attendees to "refresh" their post it notes.  But I
definitely see the value.

*Asking if someone needs a hand is only awkward the first time.*

Different people have different social skills and tolerances for
awkwardness.  Asking people if they need help is much harder for some than
others.  I'm hoping that having explicit instructions and suggested
phrases/approaches will help those who find it hard.


On Thu, Jan 23, 2014 at 4:10 PM, Tim McNamara
<paperless at timmcnamara.co.nz>wrote:

> Software Carpentry uses coloured post-it notes. One colour stands for "I'm
> done" and the other is "I'm stuck". That works pretty well as an invitation
> to receive help.
>
> IMV, helpers should be moving around fairly regularly. Asking if someone
> needs a hand is only awkward the first time.
>
> On 24 January 2014 09:27, Shauna Gordon-McKeon <shaunagm at gmail.com> wrote:
>
>> I'm writing up a guide for mentors at our events, and I want to include a
>> section on how to approach students that look
>> confused/frustrated/disengaged.  Surely these strategies have been written
>> about before!  Does anyone have suggestions of what to read and adapt for
>> our guide?
>>
>> ~ Shauna
>>
>> _______________________________________________
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>> Events at lists.openhatch.org
>> http://lists.openhatch.org/mailman/listinfo/events
>>
>>
>
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